About us
We’re revolutionising the social care industry. As a passionate care and accredited training provider, we ensure the best training, to produce the best staff, who improve the quality of lives.
Built on our passion for treating those we support with dignity and respect while delivering the care they need. Working together with those we support to ensure their support needs are met in a way that suits them.
Built on our passion for treating those we support with dignity and respect while delivering the care they need. Working together with those we support to ensure their support needs are met in a way that suits them.
Core Values
Built on our passion for treating those we support with dignity and respect while delivering the care they need. Working together with those we support to ensure their support needs are met in a way that suits them.
Where to find us
1 Call Care has 50 clients at present. The client demographics spread across three main areas, Cardiff, Barry and Penarth, also forming two distinct groups; domiciliary care and Assertive Outreach.
Domiciliary care supports people who are vulnerable by age, medical condition and/or are disabled, while the assertive outreach team cover those who are vulnerable by way of being hard to reach, having no services in place, drug and alcohol misuse, homelessness or challenging behaviour.
Apart from general ongoing training regarding medication, moving and handling, and emergency first aid, the training schedule has several other elements. For example, in the assertive outreach team, the staff are trained in the use of Naloxone, medication to intervene if a person has overdosed on other substances.
1 Call Care has supported people to make changes in their lives that would have been difficult to attempt alone.
We are based in Cardiff and our offices are accessible to all staff, professionals and others.
The Team
1 Call Care is made up of a team of people who truly want to see positive change in the way social care is delivered and funded in order to provide much-needed support and care as and when it’s needed in the community.
Roydon Leyshon
Responsible Individual/Director
Roydon is the founder of 1 Call Care with over 12 years of experience in social care, within the private sector and working with care agencies. Roy recognised from personal experience that many of the agencies that provide domiciliary care, adopt practices that severely limit the amount of time that care staff have to provide the level of assessed care as needed. Roydon wanted to make a difference and set up 1 Call Care. Roydon has qualifications in training, the trainer medication administration training and has attended specialist courses run by the Alzheimer’s society for care and support.
Keiran Ogier
Service Manager/Director
Keiran has over 15 years of learning disability and mental health experience in the public sector specialising in forensic and behavioural analysis. He has a diploma in positive behavioural management and holds the train the trainer certificate in PBM. During Kieran’s time within the public sector, he was able to provide cognitive behaviour therapy (CBT) and teach decider skills to patients, this also included family partnership training. Keiran has also worked within the private sector in an EMI unit where he was able to gain experience and specialist training in elderly and dementia care. Keiran has specialist training with Autism, Asperger’s, personality disorder and schizophrenia. Keiran also holds an effective counselling qualification with Mind fields College.
David Small
Compliance Manager
David has an extensive background in Social Care and has also worked as a trained, Enrolled Nurse (S.E.N: MI). David is a Registered Social Worker (Dip/SW), and worked in that role for over seventeen years, gaining a myriad of experiences, including Child Protection, Older People, Children with Disabilities, Looked After Children, Fostering and Adoption and Learning Disabilities (Adults). He is skilled in the assessment processes and report writing. As a supervising Social Worker, David has managed and supported the work of newly qualified and experienced social workers. David has also worked in a supportive role, providing direct support to vulnerable individuals, working specifically with people with Autism, Asperger’s syndrome and Personality Disorder.
Carrie Moon
Care Coordinator
Carrie has been with 1 Call Care since. Previously Carrie has as a carer in a care home, Island View set in Barry. Before becoming the care coordinator at 1 Call Care, Carrie worked as an Independent Living Assistant (ILA) for approximately a year prior to taking up her new role so she has extensive experience of understanding the role undertaken by other Independent Living Assistants.
Harita Reddy-James
Payroll
Harita started her career with 1 Call Care in December 2020. Harita was also employed as an Independent Living Assistant (ILA). Harita has good experience, knows and understands out customers very well. In September 2022, Harita joined the team in the office, undertaking the work of Payroll officer. Educationally, Harita has partaken in course at university in completing a Film production/management Masters, MA
Tracey Williams
Recruitment
Tracey has 18 years of experience in Health and social Care, Tracey was a managing in health provider setting. Tracey was supporting and managing agents and medical staff. Tracey has also worked as carer and senior carer both in a Care Home setting and in domiciliary Care. Tracey joined 1 Call Care in 2022 and has successfully developed the recruitment side of the business.
Roydon Leyshon
Managing Director
Roydon is the founder of 1 Call Care with over 12 years of experience in social care, within the private sector and working with care agencies. Roy recognised from personal experience that many of the agencies that provide domiciliary care, adopt practices that severely limit the amount of time that care staff have to provide the level of assessed care as needed. Roydon wanted to make a difference and set up 1 Call Care. Roydon has qualifications in training, the trainer medication administration training and has attended specialist courses run by the Alzheimer’s Society for care and support.
Keiran Ogier
Responsible Individual/Director
Keiran has over 15 years of learning disability and mental health experience in the public sector specialising in forensic and behavioural analysis. He has a diploma in positive behavioural management and holds the train the trainer certificate in PBM. During Kieran’s time within the public sector, he was able to provide cognitive behaviour therapy (CBT) and teach decider skills to patients, this also included family partnership training. Keiran has also worked within the private sector in an EMI unit where he was able to gain experience and specialist training in elderly and dementia care. Keiran has specialist training with Autism, Asperger’s, Personality Disorder and Schizophrenia. Keiran also holds an effective counselling qualification with MindFields College.
David Small
Registered Manager
David has an extensive background in Social Care and has also worked as a trained, Enrolled Nurse (S.E.N: MI). David is a Registered Social Worker (Dip/SW), and worked in that role for over seventeen years, gaining a myriad of experiences, including Child Protection, Older People, Children with Disabilities, Looked After Children, Fostering and Adoption and Learning Disabilities (Adults). He is skilled in the assessment processes and report writing. As a supervising Social Worker, David has managed and supported the work of newly qualified and experienced social workers. David has also worked in a supportive role, providing direct support to vulnerable individuals, working specifically with people with Autism, Asperger’s Syndrome and Personality Disorder.
Carrie Moon
Care Coordinator
Carrie has been with 1 Call Care since 2022. Previously Carrie has as a carer in a care home in Barry. Before becoming the care coordinator at 1 Call Care, Carrie worked as an Independent Living Assistant (ILA) for approximately a year prior to taking up her new role, so she has extensive experience of understanding the role undertaken by other Independent Living Assistants.
Daniel Teixeira
Team Leader
Daniel is a highly dedicated and experienced care professional with a strong passion for his work. Over the course of three years, he has gained valuable expertise in various areas, including dementia care, end-of-life care, learning disabilities, and outreach work. His commitment to continuous learning and teaching has allowed him to excel in his role as a team leader at 1callcare, where he has been an integral part of the company since its inception. Daniel’s exceptional abilities ensure that he provides excellent care and support to individuals with diverse needs. Daniel has all the training required to continue in his role, including his QCF qualification, enabling him to share his knowledge and experience with his team.
Eleri Morris
Office Administrator
Eleri has experience working in administration with other care agencies and has bought her knowledge and experience to 1 Call Care. Eleri has completed training in Human resources and a diploma in business essential skills. Eleri also has the most relevant and UpToDate training to carry out the role of an independent living assistant. This is to allow Eleri to have a good working relationship and understand the role of independent living assistants when she supports them in her HR role.
Harita Reddy-James
Finance Assistant
Harita started her career with 1 Call Care in December 2020. Harita was also employed as an Independent Living Assistant (ILA). Harita has good experience, knows and understands our customers very well. In September 2022, Harita joined the team in the office, undertaking the work of Payroll officer. Educationally, Harita has partaken a course at university in completing a Film production/management Masters, MA.
Tracey Williams
Ambassador
Tracey has 18 years of experience in Health and Social Care, Tracey was a manager in health provider setting. Tracey was supporting and managing agents and medical staff. Tracey has also worked as a carer and senior carer both in a Care Home setting and in domiciliary Care. Tracey joined 1 Call Care in 2022 and has successfully developed the recruitment side of the business.
Accreditations
Registrations
